Terms of service
📜 Terms of Service
Luckypawkids Pte Ltd
Welcome to Luckypawkids Pte Ltd. By accessing or purchasing from our online store, you agree to the following Terms of Service. Please read them carefully.
🛒 1. General
- These terms apply to all users of our store, including customers and visitors.
- We reserve the right to update or modify these terms at any time without prior notice.
- Continued use of our store constitutes acceptance of any changes.
📦 2. Products & Availability
- All products are subject to availability.
- We reserve the right to limit quantities or discontinue products at any time.
- Product images are for illustration purposes; actual items may vary slightly.
💰 3. Pricing & Payment
- All prices are listed in Singapore Dollars (SGD).
- We reserve the right to change pricing at any time without prior notice.
- Full payment must be received before order processing.
🚚 4. Shipping & Delivery
- Orders will be processed within our stated working hours.
- Delivery timelines may vary depending on courier and location.
- We are not responsible for delays caused by third-party logistics providers.
🔁 5. Returns & Refunds
- Returns and refunds are subject to our Return & Refund Policy.
- Customers must follow the stated procedure for any claims.
⚠️ 6. Product Usage & Liability
- Customers are responsible for using products according to instructions.
- We are not liable for:
- Misuse of products
- Improper installation or handling
- Any indirect or consequential damages
🐾 7. Pet Safety Disclaimer
- Our products are designed for pets, but supervision is recommended at all times.
- We are not responsible for injuries or incidents resulting from improper use.
🔒 8. Intellectual Property
- All content (images, logos, descriptions) belongs to Luckypawkids Pte Ltd
- Unauthorized use, reproduction, or distribution is strictly prohibited
🚫 9. Order Cancellation
- We reserve the right to cancel any order due to:
- Pricing errors
- Stock unavailability
- Suspected fraudulent activity